Höhenfrühstück 01: Der Kunde der Zukunft
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Hotel Alpbacherhof
Breakout
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in deutscher SpracheWie kann man Kundenbeziehungen so gestalten, dass die Bedürfnisse der Kundinnen und Kunden besser erfasst werden, um ein maßgeschneidertes Finanzierungsangebot bereitzustellen? Welche Rolle kann die Beratung der Banken spielen, und wie kann eine Verbesserung der Finanzmarktbildung zu besseren Kundenbeziehungen führen?
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Dr. Rainer MÜNZ
Member, Advisory Committee, Financial Market Symposium, European Forum Alpbach, Vienna
| 1978 | Ph.D., University of Vienna |
| 1979-1989 | Research Fellow, Austrian Academy of Sciences |
| 1980-1998 | Lecturer, Alpen-Adria-University Klagenfurt and University of Vienna |
| 1986-1987 | Visiting Professor, University of Bamberg |
| 1986 | , 1989 and 1997-1998 Visiting Professor, University of California at Berkeley |
| 1988-1989 | Visiting Professor, University of Frankfurt am Main |
| 1989-1997 | Lecturer, Technical University, Vienna |
| 1990-1992 | Director, Institute of Demography, Austrian Academy of Science |
| 1992 | Visiting Professor, University of Zurich |
| 1992-2003 | Head, Department of Demography, Humboldt University, Berlin |
| 1995 | , 1997 Visiting Professor, Alpen-Adria-University Klagenfurt |
| 2000-2001 | Visiting Professor, University of Vienna |
| 2001-2002 | Senior Research Fellow, Department of Mathematics of Finance, Technical University, Vienna |
| since 2003 | Senior Fellow, HWWI - Hamburg Institute of International Economics |
| since 2005 | Senior Researcher, Erste Group Bank AG |
| 2008-2010 | Member, Reflection Group Horizon 2020-2030, European Union |
| since 2009 | Senior Fellow, Migration Policy Center, Washington, D.C. |
| since 2010 | Visiting Professor, University of St. Gallen |
| Member of the Advisory Committee, Alpbach Financial Market Symposium, Vienna |
Sebastian A. FAIRHURST
Head of Public Policy, Santander Consumer Bank AG, Berlin
| 2000-2003 | Head of Office, Ms Erika Mann, Member of the European Parliament |
| 2003-2012 | Secretary General, EFR - European Financial Services Round Table, Brussels |
| since 2012 | Head of Public Policy Germany, Santander Consumer Bank AG, Berlin |
Dr. Alois ZACH
Managing Director, Raiffeisen Regionalbank Mödling eGen mbH, Mödling
| 1971 | Matura |
| 1971-1978 | Doktorat, Betriebswirtschaftslehre Bankwissenschaften, Wirtschaftsuniversität Wien |
| Praktikum, Girozentrale | |
| Praktikum, Bank der österreichischen Sparkassen - ERSTE-Bank | |
| Praktikum, Sparkasse Darmstadt in Deutschland | |
| 1978-1980 | Kreditreferent, CA-BV - Creditanstalt-Bankverein |
| 1980-1986 | Vorstandssekretär, ÖVAG - Österreichische Volksbank AG |
| seit 1986 | Geschäftsleiter, Raiffeisen Regionalbank Mödling |
Mag. (FH) Sabine ABFALTER
Senior Manager, PwC Wirtschaftsprüfung GmbH, Vienna
| 1996-2001 | Commercial College, Kitzbühel |
| 2001-2005 | Master's Degree "Business Administration and Information management", FH Salzburg |
| 2003-2004 | Universidad de Alicante, Spain |
| 2005-2009 | (Senior) Consultant, PwC Österreich, Wien |
| 2009 | Tax Advisor |
| 2009-2011 | Manager, PwC Österreich, Wien and PwC Germany, Frankfurt am Main |
| 2011 | Certified Public Accountant |
| since 2011 | Senior Manager, PwC Österreich, Wien |
